Privacy Policy

Note: This page will contain the full Privacy Policy copied from the platform (app.voceq.com/privacy).

1. Information We Collect

We collect information you provide directly to us, including name, email address, company information, and voice recordings submitted through our platform.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services, process voice recordings, generate transcripts, and analyze sentiment.

3. Data Storage & Security

We use industry-standard security measures to protect your data. Voice recordings are encrypted in transit and at rest using AES-256 encryption.

4. Audio Recordings

Audio recordings are stored for the retention period specified in your subscription tier (60-180 days), after which they are automatically and permanently deleted.

5. Third-Party Services

We use third-party services including Google Cloud (AI transcription), Cloudflare R2 (audio storage), and Supabase (database). These providers have their own privacy policies.

6. Your Rights (GDPR/CCPA)

You have the right to access, correct, delete, or export your data. You may also opt out of data processing and request data portability.

7. Contact Us

For privacy-related questions or requests, please contact us at support@voceq.com